At Kaya Barcelona we want you to be satisfied with your purchase, that is why we offer you exclusive services for making your purchases in our online store:
100% SECURE PAYMENT METHODS: We have the three most common payment platforms, payment by credit or debit card, cash on delivery or bank transfer, and in KayaBCN Grow shop you can also choose to pay in store when you come to pick it up.
FREE 7-DAY EXCHANGE: There are a million reasons why you may not be satisfied with your purchase, so during the first week after you receive the order, you will be covered by our FREE 7-DAY EXCHANGE program**.
SHIPPING IN 24H - 48H: All products that are in stock will be delivered within 24h or 48h from receipt of payment, sometimes less. If the purchased products are not available for immediate shipping, we will contact you to notify you.
MINIMUM PRICE: We work every day to have the lowest rate prices while maintaining quality throughout the process. If you find the same product and in the same conditions at a lower price than on our website and it is possible, we will match it.
** free exchange except for seeds, substrates or any damaged packaging that does not allow the sale of the returned product, as well as that has been susceptible to not being stored correctly.
** 7 DAYS FREE EXCHANGE only available for the peninsula, all Islands are exempt from that offer