At Kaya Barcelona we want you to be satisfied with your purchase, that's why we offer exclusive services for making your purchases in our online store:
100% SECURE PAYMENT METHODS: We have the three most common payment platforms, credit or debit card payment, cash on delivery or bank transfer, and at KayaBCN Grow shop you can also choose to pay in-store when you come to pick it up.
FREE 7-DAY EXCHANGE: There are a million reasons why you may not be satisfied with your purchase, so during the first week from when you receive the order, you will be covered by our FREE 7-DAY EXCHANGE program**.
24H - 48H SHIPPING: All products that are in stock will be delivered within 24h or 48h from receipt of payment, sometimes even less. If the purchased products are not available for immediate shipment, we will contact you to notify you.
LOWEST PRICE: We work every day to have the lowest list prices while maintaining quality throughout the process. If you find the same product in the same condition at a lower price than our website and it is possible, we will match it.
Products for exchanges or returns must be sent to the store address:
KAYABARCELONA
Carrer Moianes 24 local 1 y 2
08014 BARCELONA (SPAIN)
** free exchange except for seeds, substrates, or any damaged packaging that does not allow the sale of the returned product, as well as if it has not been properly preserved.
** FREE 7-DAY EXCHANGE only available for the mainland, all islands are excluded from this offer