This website offers content exclusively for adults.

Navigation on this website is strictly prohibited for minors (under 18 years old or as legally considered in your territory). Navigation on this website is inappropriate for minors and may be a legal offense in some countries.

It may also be offensive to some adult individuals.

This page is private and restricted. We reserve the right to deny access to any individual. The articles on this website are not intended for illegal use or consumption, and their use is reserved for collectors, decoration, or ethnobotanical study.

If there is any mention of illegal use or consumption, it is because the descriptions of some articles on this page are published by manufacturers or specialized literature in countries where their consumption or specific use is not penalized. It is only information and in no case implies that you can use or consume them.

The cultivation of cannabis seeds is illegal, as well as the consumption of certain plants. The purchase and sale of all items displayed on Kayagrowshops is legal in Spain.

Kayagrowshops is not responsible for the use that the customer gives to these items.

We do not ship seeds to countries where their purchase and sale is prohibited by law.

Kaya Barcelona and Kaya GrowShops are not responsible for the opinions or texts published by users of this website.

Credit Cardholder Dispute Resolution Policy

1. Introduction

This document establishes the terms and conditions applicable in case of disputes between KayaBarcelona GrowShop, registered in Spain, and credit cardholders who use this payment method to make purchases on our website.

2. Payment Authorization

By making a purchase on KayaBarcelona, the customer declares that they are the authorized cardholder of the credit card used for payment or that they have legal permission to use it. Any unauthorized use will be investigated and reported to the relevant authorities, in accordance with the applicable legal regulations.

3. Notification of Unauthorized Charges

If the cardholder detects unauthorized charges on their card related to purchases from KayaBarcelona, they are urged to notify their bank immediately. Additionally, the cardholder should contact us to investigate the case through our contact email info@kayabarcelona.com or customer service number +34934328756.

4. Dispute Procedure

In the event that the credit cardholder files a claim or dispute regarding a charge, KayaBarcelona will fully cooperate with the card issuer and relevant authorities to investigate and resolve the dispute.

5. Refund Policy

If it is determined that a charge is not legitimate, the disputed transaction amount will be refunded, provided that the following conditions are met:

• The charge was not authorized by the cardholder.

• The dispute has been notified within 14 days from the date of the transaction.

• An investigation has been conducted that confirms the validity of the claim.

6. Investigation and Resolution

When a cardholder submits a dispute through their issuing bank, KayaBarcelona agrees to:

• Provide all relevant documentation and information that supports the transaction made.

• Facilitate the investigation process conducted by the card issuer.

If the dispute is resolved in favor of the cardholder, a chargeback will be made, and KayaBarcelona will not be liable for additional damages that may arise from the transaction, except as provided by Spanish law.

7. Disclaimer of Liability

KayaBarcelona will not be responsible for errors made by credit card issuing entities or by third-party payment processing services. Nor will it be liable for delays in the refund of funds if such delays are attributable to the card issuer or technical failures beyond our company’s control.

8. Applicable Law and Jurisdiction

This agreement is governed by the laws of Spain. In case of disputes that cannot be amicably resolved, both parties submit to the jurisdiction of the competent courts of Barcelona, Spain.

KayaBarcelona reserves the right to modify this policy at any time. It is the user’s responsibility to periodically review this page to stay informed about any changes.